Refund Policy

You can cancel Plot My Retirement Premium at any time from your account page or through the customer portal link in your purchase receipt. Cancellation takes effect at the end of your current paid period — you keep Premium access until then, and no further payments are taken.

If you cancel within 14 days of your first purchase and haven't made substantial use of Premium features, contact us and we will refund your payment in full.

After the first 14 days, payments are generally non-refundable, but we will always consider refund requests fairly — for example if you were charged in error, charged twice, or experienced a technical problem that prevented you from using Premium.

Where consumer protection law in your country gives you additional rights (such as a statutory cooling-off period), those rights apply and are not affected by this policy.

Payments are processed by Paddle, our payment provider and seller of record. Approved refunds are issued to your original payment method, typically within 5–10 business days depending on your bank.

Email us via the contact options on our Trust & Security page with the email address you used to purchase and, if available, your receipt number. We aim to respond within 2 business days.